{"id":20331,"date":"2023-07-10T18:23:40","date_gmt":"2023-07-10T16:23:40","guid":{"rendered":"https:\/\/www.teamecho.com\/faq\/"},"modified":"2026-04-08T12:47:18","modified_gmt":"2026-04-08T10:47:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.teamecho.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\nFAQs<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have questions about teamecho? Find our most popular answers here. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What are the benefits of teamecho?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tWhat is the difference between teamecho and a traditional employee survey? <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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While traditional one-off surveys only provide a selective insight, teamecho guarantees a constantly up-to-date picture of the mood. This not only compensates for seasonal effects, but also gives your company the opportunity to track challenges and potential over time. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tHow does a survey with teamecho work? <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Before the first survey, you create your teams and users (e.g. via Excel upload) and select the time and interval for the survey. From then on, the first and all subsequent surveys run completely automatically.<\/span><\/p>\n

Employees are automatically invited to the new survey by e-mail.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tSome of my employees do not have a business e-mail address, can they also take part in the survey? <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Of course! teamecho also allows access via user name and password as well as a direct link.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tDoesn't asking so many questions have a negative effect on participation?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Quite the opposite! The time required to participate in teamecho surveys averages 2-3 minutes per survey. This possibility of regular participation results in significantly better participation rates than with one-off surveys. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tCan I also ask my own questions? \n<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The majority of our customers rely on our scientifically validated survey instrument. Of course, you can also ask your own questions – both event-related<\/a> and ongoing<\/a>. Our product experts will be happy to help you choose the ideal setup.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tWhat is the difference between teamecho and a 360\u00b0 survey?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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360 degree feedback focuses primarily on the assessment of an individual by various stakeholders in order to identify potential, strengths and weaknesses. teamecho, on the other hand, is based on collective feedback so that managers can make better decisions based on meaningful KPIs. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tDoes teamecho replace the appraisal interview?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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On the contrary: teamecho should and can never replace a face-to-face conversation, but the direct exchange adds to the quality. Current challenges can be taken directly into employee discussions on the basis of objective facts and employees can be even better involved in finding solutions. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tHow are the results processed and who can see them? <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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teamecho automatically provides all quantitative and qualitative evaluations at team, department and company level. <\/span><\/p>\n

Who can see the results is entirely up to you and your feedback culture – we offer the ideal setup in terms of transparency for every level of maturity. <\/span><\/p>\n

You can see what the results in teamecho actually look like in the free demo version<\/a>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tThe right questions for your team? Click here<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How secure is teamecho?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tHow does teamecho know how often which question should be asked?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Through a combination of science and state-of-the-art technology<\/a>, we ensure that each question is asked as often as necessary depending on the respective organizational culture. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tIs teamecho safe?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Data protection and data security are deeply rooted in teamecho’s DNA. All system access points are secured according to the latest standards. teamecho also guarantees encrypted data transmission and storage of necessary data within the EU. teamecho is also certified with the Cyber Trust Austria label, the Austrian label for cyber security.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tIs teamecho really anonymous?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Of course teamecho is anonymous. Compared to similar solutions, we attach much more importance to ensuring the anonymity of users.<\/p>\n

With most functions, anonymity is already ensured at database level and not just at display level. In concrete terms, this means that when you take part in a survey, teamecho only saves your answers and the fact that you have already voted. We do not store any data that allows an assignment between your user and your answers. Not even our developers can track how individual users have voted.<\/p>\n

teamecho is fully GDPR-compliant and attaches great importance to data minimization. This is why you can no longer edit surveys that have already been answered: Once submitted, there is no traceable link between your user and your ratings.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tHow much does teamecho cost?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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teamecho is first and foremost an investment in a productive working environment. If teamecho succeeds in persuading even one key employee to leave, your company will save an average of EUR 51,200. teamecho is based on a license-based model, i.e. billing is on a 12- or 24-month basis depending on the license deposited. Do you have more than 500 employees? Then get in touch with us directly and we will offer you a tailor-made package<\/a>. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCombining analog and digital communication? Do it like TroGroup<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What effort do I have to make with teamecho?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tHow much time do I need to plan for the implementation of teamecho?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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teamecho is ready-to-use after registration. The creation and administration of users, teams and departments can be conveniently organized via API or Excel import. We recommend a lead time of 1 month to ensure that all target groups involved, from C-level, HR and managers to employees, are well covered. teamecho provides all the information material, tips and tricks for the various target groups.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tDon't regular surveys create expectations that I can't possibly fulfill?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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On the contrary: While a classic employee survey often results in excessive demands, teamecho enables a gradual improvement of the organization. Our algorithm<\/a> ensures that stable and therefore more difficult to change topics are queried less frequently (e.g. annually), while critical, volatile topics are queried more frequently (e.g. every 2 months). <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tHow long should teamecho ideally be in use?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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teamecho is intended for permanent use in the company. Top management and HR can thus identify and solve challenges as they arise and develop the organization in a targeted manner. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tCan teamecho also be used on a cell phone?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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teamecho is optimized for all common browsers as well as a mobile view. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tHow do I know if my organization is ready for continuous surveys?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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teamecho picks you up where you are<\/a> and accompanies you step by step in establishing a modern feedback culture<\/a>!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Any questions? Just ask.<\/h3>\n

For example, our Support Center<\/a>.<\/h3>\n

Let’s talk about it? We are also happy to advise you personally and without obligation.<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTalk to us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\"Logos-218x118_0000_Caritas\"<\/figure><\/div>
\"Logos-218x118_0000_wirDesign\"<\/figure><\/div>
\"Logos-218x118_0009_vindelici-advisors\"<\/figure><\/div>
\"Logos-218x118_0018_seniorenzentren<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQs Do you have questions about teamecho? Find our most popular answers here. What are the benefits of teamecho? What is the difference between teamecho and a traditional employee survey? While traditional one-off surveys only provide a selective insight, teamecho guarantees a constantly up-to-date picture of the mood. This not only compensates for seasonal effects, […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20331","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/pages\/20331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/comments?post=20331"}],"version-history":[{"count":4,"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/pages\/20331\/revisions"}],"predecessor-version":[{"id":24266,"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/pages\/20331\/revisions\/24266"}],"wp:attachment":[{"href":"https:\/\/www.teamecho.com\/en\/wp-json\/wp\/v2\/media?parent=20331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}