What is 5 finger feedback?
5 finger feedback is an innovative method that assigns a specific feedback role to each finger.
Criticism and praise are thus communicated in a clearly structured and comprehensible manner.
And what’s the point?
Quite simply: more clarity and understanding in team communication.
Instead of sending vague, perhaps even misleading messages, it allows you to communicate in a precise, clear and balanced way.
This will clear the way for improvements. And strengthen team spirit. A real game changer!
How the 5 finger feedback works
The concept was originally developed in education to provide students with a structured feedback method.
Each finger represents one part of the feedback:
Thumb – Positive feedback:
What went well? What did you particularly like?
The thumb stands for the positive part of the feedback.
Here you praise the achievements, skills or behaviors that should be maintained.
It’s about emphasizing the positive and thus creating a feeling of recognition.
Index finger – Potential for improvement
Where do you see room for improvement?
The index finger stands for constructive criticism and suggestions for improvement.
Here you can point out areas where you see potential for development. These can be specific tasks, processes or behaviors.
It is important to always give concrete examples and provide suggestions for improvement.
Middle finger – Critical feedback
What didn’t you like or what didn’t work?
The middle finger is the symbol for criticizing behavior or decisions that bother you or that you consider problematic.
Here, too, it is important to give specific examples and always formulate criticism respectfully.
Ring finger – Appreciation
What do you particularly appreciate about the other?
The ring finger stands for appreciation towards your colleagues.
You are expressing what you value about them and what you particularly appreciate about their work or behavior.
This can also be a thank you for work done or special support.
Little finger – Personal responsibility and need for action
What will you do to contribute to an improvement?
The little finger stands for your own commitment and responsibility.
Here you express what you yourself will do to improve the situation.
It is about taking responsibility for your own actions and actively proposing steps for improvement.
What does 5 finger feedback look like in practice?
Enough theory. To give you an even better idea, here is a concrete feedback example based on the 5 finger model.
Example: Thumb
“Lena, I would like to thank you for always coming to our meetings on time and well prepared. Your professionalism helps us to work efficiently.”
Example: Index finger
“It would be helpful if you could send us the documents for the meeting a few hours in advance so that we can prepare better.”
Example: Middle finger
“However, I must criticize the fact that in recent meetings you often took the floor before others could fully express their thoughts. This can sometimes be perceived as an interruption.”
Example: Ring finger
“However, I would also like to emphasize that I greatly appreciate your enthusiasm and commitment to our projects. You always contribute valuable ideas and drive things forward.”
Example: Little finger
“To improve communication in our meetings, I will be more conscious in future to ensure that everyone has the chance to fully express their thoughts before we move on to the next person.”
This 5 finger feedback is constructive and covers all aspects – from positive recognition, concrete suggestions for improvement and respectful criticism to personal responsibility.
With the 5 finger feedback, Lena can better understand her behavior and adjust it accordingly to further improve teamwork.
“The most effective feedback is the kind you ask for directly.“
Benjamin Blum (Head of Human Resources & Member of the Management Board) from Arlewo
FAQ on 5 finger feedback
Any questions about five finger feedback?
No problem. We have answered the most burning questions for you right here in our FAQ.
And don’t forget: Practice makes perfect!
No problem! 5 finger feedback serves as a structure, not as a limitation. Simply share all the points that you summarize under one finger.
Ideally, yes. The aim is to give a balanced picture. But there are situations in which you may not be able to use all your fingers. Nevertheless, try to be as comprehensive as possible.
Even if it seems difficult, always try to find something positive. This promotes motivation and opens the recipients up to constructive criticism.
Absolutely! Use the method to reflect on your own performance. This helps you to identify strengths and weaknesses and plan your development path.
There is no fixed rule, but regular feedback is important. Whether by project, in monthly meetings or in one-to-one discussions – find a rhythm that works for your team.
